In order to receive a full refund (minus a $95.00 processing fee), you must cancel your ASA course registration at least TWENTY ONE DAYS prior to the start of the course.
No refunds will be given within the twenty one day period prior to your course, unless we can fill your spot(s) with someone from a waiting list OR you can find someone to take your spot. If you feel that this might become an issue, we highly recommend that you purchase trip insurance through a third party so that you are covered!!
Last minute cancelations or requests to switch dates within this twenty one day period will have negative consequences (read below), so registered students should make EVERY effort to avoid such situations and come to class as planned!
All book packages and costs associated with book packages (i.e. mailing, sales tax, etc.) are non-refundable once they have been shipped.
All Caribbean winter liveaboard courses are NON-refundable once booked. We highly recommend that you purchase trip insurance through a third party so that you are covered!
INDIVIDUAL STUDENT NO SHOW/MISSED DAY(S):
If a student does not show or misses a day(s), BRSS has no obligation to make special accommodations or to provide a refund. However, BRSS will allow the student to make up the day(s) for free, only when space is available in a future class. The student may choose a date(s) to be on a “stand-by list” with the risk of being bumped, or call a few days prior to each course to see if there is space available. The burden to try and re-schedule a missed class is solely on the student who did not show up to class as planned, unless the decision to reschedule a class, or part of a class, was made by the Black Rock Sailing School staff.
It is in your best interest to make it to your scheduled class as “stand-by” opportunities can be few and far apart. Stand-by openings occur after wait lists have been called.
If more than three weeks passes before time is made up and the course is completed, the student may need to pay for additional time on the water to successfully pass all practical skills and to insure consistency.
Make up classes for “No Show/Missed Day(s)” do not hold over into future seasons.
COUPLES/GROUPS NO SHOW/MISSED DAY(S):
If one or more students book their course together, we will make every effort to make sure that they have the same boat/instructor during their scheduled course if they so choose. If one or more people from this group cannot make the scheduled class (or part of the class), and cancel/request to change their course dates within the twenty one day cancelation/switch deadline, they will most likely forfeit the option to be in the same class with any others with whom they had originally been booked together, and will most likely only be able to join future classes that have only one spot available.
Black Rock will make sure that groups who booked together can sail together AS LONG AS they do not cancel or request to change their course plan within twenty one days of the start of their class! Within that twenty one day period, students should expect to be re-scheduled separately OR pay an additional registration fee to be placed TOGETHER in a future class.
When one person from a couple/group cannot make the scheduled class within twenty one days of the course start date, it is expected that all others who do NOT have the specific conflict (work, sickness, injury, etc) are to report to class as planned, and we will attempt to provide options for the one student who was unable to make the class. However, the burden to try and re-schedule a missed class is solely on the student who did not show up to class as planned, and they will need to contact Black Rock to discuss any options that may or may not be available.
BRSS has no obligation to re-schedule a no show/missed day within twenty one days of the course start date, but BRSS will occasionally work with the group to try and avoid the inconveniences found above by having the ENTIRE CLASS cancel the day(s) and attempt to reschedule the ENTIRE CLASS for a specific future weekday session (Mon, Tues, Wed, Thurs). 48 hourse
Classes run rain or shine so dress for the weather! Always come to class!
The instructor may decide to re-schedule the on-water lesson if the weather is completely miserable or unsafe, only after all classroom and shore-side material has been covered for that day.
If your traveling to our locations from outside a one hundred mile radius, you might seriously consider purchasing trip insurance through a third party, unless you are willing and able to return to one of our course locations for a potential make up session.
If your instructor decides that conditions are unsafe or not sufficient to sail, the instructor can make the call to cancel the on water portion and discuss options for rescheduling if/when necessary.
Caribbean courses do not have weather re-scheduling options and/or “guaranteed wind” as found below! We must make due with whatever mother nature provides for us during these trips.
BRSS’s GUARANTEED WIND POLICY:
We are confident that no other school would ever make this promise, but we at BRSS will not waste your time and money drifting around for no reason.
At BRSS, we “guarantee” wind by covering classroom and non-wind dependent skills whenever the wind is less than 6 knots. If it is time to sail and mother nature is not cooperating, we will re-schedule your on-water session for a windier day!
This applies to ASA 101 & 103 only. ASA 104, 105 LIVE, and 106 run whether there is wind or not to reflect real charter/navigation conditions.
Caribbean courses do not have weather re-scheduling options and/or “guaranteed wind!”
RESCHEDULING MISSED TIME DUE TO WEATHER/LACK OF WIND:
Initial options for re-scheduling can/will be offered by your instructor within a few days of the weather/lack of wind cancelation, otherwise, it is the STUDENTS responsibility to contact BRSS to reschedule any missed time due to weather, and to do so with plenty of time to plan (at least six weeks) so that this time can be rescheduled within the same New England-based sailing season!
Make up classes for weather cancelations and/or lack of wind do not hold over into future seasons unless the scheduled course is in October, or BRSS’s class schedule is/was full and we couldn’t offer you ANY other options.
If a student cancels/requests to change their date/time within 21 days of their scheduled make up session OR chooses not to show up for their scheduled make up session, then all “No Show/Missed Day(s)” policies apply to this situation! All “Couples/Groups” policies apply to make up sessions as well! BRSS can not and will not allow students to keep postponing their scheduled make up sessions! Our schedule is too complicated and we must stick to our plans whenever weather permits!
There is NO guarantee of getting a specific instructor from our staff, although we can try and accommodate as much as possible.
MINIMUM/MAXIMUM COURSE ENROLLMENT POLICIES:
At least two people are needed to run an ASA 101, 103, 104, or 106 certification course. BRSS may choose to cancel a course if this minimum is not met.
At least four people are needed to run an ASA 105 certification course. BRSS may choose to cancel a course if this minimum is not met.
Courses with only two students will have a three day course (Either M, T, W or F, S, Su)
Courses with three or four students will have a four day course (Either M, T, W, Th or Th, F, S, Su)
Private ASA certification courses are charged at private lesson rates and good for up to three people of your choice if you wish.
Our ASA 101 courses are guaranteed learn to sail. If you do not pass the practical or written exam, you are invited to re-take a future class for free (when space is available)!
All other classes are pass/fail. Black Rock Sailing School might invite you to join a future class with availability when you are close to passing and just need a bit more time, otherwise, the student will be required to pay to re-take the class at a 20% discount until they pass.
Wind and sea may tip the boat, but only you may tip the crew. Tips are not expected, BUT if you feel the instructor went above and beyond the call of duty, then tips are greatly appreciated.
By signing below, you are confirming that you have contacted Black Rock Sailing School, have registered for a sailing course or courses by phone, online, or in person, and have read and fully understand Black Rock Sailing School’s course policies found on pages 1 – 4 of this Course Policy Packet and on Black Rock Sailing School’s website under “Contact Us.”
You understand that in order to complete your registration and to be placed onto your requested course roster, you MUST sign/complete this policy form and return it to Black Rock Sailing School’s staff via email or hard copy.
Student Signature: ______________________________ Date: ______________
Printed Name of Student Who Signed: _______________________________________